http://www.mediabistro.com/joblistings/jobview.asp?joid=124138&c=fbjf
Community and Social Manager
Publication or Company
Future US, Inc
Industry Internet/Online/New Media
Job Duration Full Time
Job Location South San Francisco, CA USA
Job Requirements
Do you love video games and love the gamers who play them? Are you experienced in helping build communities and social engagement around the games people love?
Future US has some of the biggest, most influential brands in the gaming industry, and we need your help growing and increasing the loyalty of their audiences through smart online community building and social strategy.
We are seeking a talented and innovative Community and Social Manager to work with the gaming content teams in our South San Francisco office. This person will develop and implement the strategy for building and retaining a strong online community, improving our social media engagement and performance, making our destinations a welcoming environment for our audiences, serve as a voice for our readers internally, and train our teams in best practices.
The ideal candidate has 3+ years experience working as a community manager for an online-content site. Experience performing this role for a gaming content site is strongly preferred.
Responsibilities will include:
Help shape and execute the online community strategy for Futures game sites, coordinating with stakeholders across the company to ensure its effectiveness.
Work with the Director of Digital Content and Product team to ensure the community tools are kept up to date and functional.
Generate compelling community-building editorial content, and manage a schedule of online events and contests.
Help establish a clearly stated and user-friendly set of community guidelines and moderation policy.
Help manage communities on social networking sites including Facebook, Twitter, and other similar social media outposts.
Develop relationships with community leaders and influencers both within our communities and other related external communities.
Monitor effective benchmarks for measuring the growth of the community, and analyze, review, and report on effectiveness of social initiatives.
Regularly provide feedback and insights gained from community monitoring to help evolve strategies and planning.
Requirements:
Creative, diplomatic, cool under pressure. Have a thick skin and fantastic interpersonal skills
Strong project management or organizational skills
In-depth knowledge and understanding of online community platforms and how they can be deployed in different scenarios
Knowledge of the gaming industry
Team player, with the confidence to take the lead and guide other departments when necessary
Good technical understanding and can pick up new tools and principles quickly
Editorial, Marketing, Customer Service experience, a plus
About Our Company
Future US is a leading creator of special-interest magazines, websites, applications and other digital products with market-leading brands in games, music, technology, and other special-interest areas. Our editors are passionate enthusiasts for the markets they cover. Future's trademark ''Tell It Like It Is'' editorial has created a cult-like loyalty among readers and highly effective ad environments for its advertisers. Future US is a subsidiary of Future plc, the UK's sixth largest publisher. Beginning with a single computer magazine in 1985, Future plc now publishes more than 150 special-interest magazines in the UK and US. More than 100 editions of Future's magazines are published under license in 30 other countries across the world. Future was named as one of the best mid-sized companies to work for in the 2011 125 Best Places to Work in the Bay Area list.
For more information regarding Future US, please check out our website at www.futureus.com
What we offer:
A casual, comfortable dress environment with musicians, gamers and journalists roaming the halls.
A culture that encourages a passion for life both inside and outside of the office.
Generous 100% company paid medical, dental and vision plans.
Dont want to drive? Not to worry Future US offers a free shuttle from BART and CalTrain to the office.